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Agent Portal

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Choose Your Industry Below


Retail Restaurant Lodging Internet
(eCommerce)

Wireless
(On The Go)

Mail Order/Telephone Order
(MOTO)

Sales Department:         
Merchant Accounts, Check Services, Equipment, Gift Cards, Age Verification
Sales@datalinkonline.net
800-694-7999 Option 2.

Customer Service Department:
Statement & billing questions, batch & deposit information, bank account changes, name changes, additional locations
Service@datalinkonline.net
800.694.7999 Option 3.

Technical Support Department
Terminal help desk, adding new card types, repairs
Tech@datalinkonline.net
800.694.7999 Option 3.

Shipping & Supplies
Paper, Ribbons, Imprinter Slips, Ink, supplies for your POS terminal
Supplies@datalinkonline.net
800.694.7999 

Risk Management Department:
Please report any fraudulent sales, suspicious activity, or sales that exceed your processing estimates
risk@datalinkonline.net
800.694.7999 

ISO Relations Department:
isorelations@datalinkonline.net


(New ISO & Agent inquiries and ISO & Agent support)
ISO@datalinkonline.net
800.694.7999 Ext.

Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating a "Code 10" verification on suspicious transactions
Visa/MasterCard:
            If your merchant number begins "000032001…": 800-944-1111
            If your merchant number begins "631832001…": 800-291-4840
American Express: 800-528-2121
Discover Card: 800-347-1111

Please have your merchant numbers ready

© 2006 Datalink Bankcard Services Company : America's Link To Payment Processing
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Datalink Bankcard Services Company
3505 Token Dr ▪ Richardson, TX 75082

Datalink Bankcard Service is a Registered MSP/ISO of Merrick Bank, South Jordan Utah

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