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Sales Department:
Merchant Accounts, Check Services, Equipment, Gift Cards, Age Verification
Sales@datalinkonline.net
800-694-7999 Option 2.
Customer Service Department:
Statement & billing questions, batch & deposit information, bank account
changes, name changes, additional locations
Service@datalinkonline.net
800.694.7999 Option 3.
Technical Support Department
Terminal help desk, adding new card types, repairs
Tech@datalinkonline.net
800.694.7999 Option 3.
Shipping & Supplies
Paper, Ribbons, Imprinter Slips, Ink, supplies for your POS terminal
Supplies@datalinkonline.net
800.694.7999
Risk Management Department:
Please report any fraudulent sales, suspicious activity, or sales that exceed your
processing estimates
risk@datalinkonline.net
800.694.7999
ISO Relations Department:
isorelations@datalinkonline.net
(New ISO & Agent inquiries and ISO & Agent support)
ISO@datalinkonline.net
800.694.7999 Ext.
Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating a "Code
10" verification on suspicious transactions
Visa/MasterCard:
If your merchant number begins "000032001…":
800-944-1111
If your merchant number begins "631832001…":
800-291-4840
American Express: 800-528-2121
Discover Card: 800-347-1111
Please have your merchant numbers ready
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